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March 25, 2016 By Colleen Regan

Customer Spotlight: SurveyMonkey

March 25, 2016

By Colleen Regan

Read More from Colleen Regan

March 25, 2016

Customer Spotlight: SurveyMonkey

By Colleen Regan
Senior Product Marketing Manager

Here at join.me, we love surveys…and who doesn’t love monkeys?! So naturally, we are big fans of SurveyMonkey. With SurveyMonkey’s help, we’ve been able to take a pulse on how people collaborate, discovered their true opinions on working from home, and better realized the mobile habits of millennials. So we were thrilled to sit down and talk with Nick Inchausti, a user researcher at SurveyMonkey, who shows work who’s boss every day with join.me!

To stay agile in a competitive market, SurveyMonkey greatly values quick and honest feedback from their customers. Nick’s job as a user researcher is to collect, summarize, and present that feedback internally, to advise on product issues or developments. So Nick’s success is reliant on his ability to connect with customers all around the world, as well as share his findings with his team in a comprehensive way.

Read the full case study to learn how with join.me, Nick has improved upwards transparency, removed the headache of scheduling meetings, and simplified communication with each of his customers.

 

 

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